Detailed Business Process Model Description : Receive External Charges Description : 2.8 Enter Billable Charge Upload Staging Data

2.8 Enter Billable Charge Upload Staging Data
See Receive External Charges Page 2 on page 2-3 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: Sometimes CSR or Authorized User identifies a need to create a new Billable Charge. In this case CSR or Authorized User also selects the way to create Billable charge. If Billable Charge has to be created and applied to Customer's Service Agreement immediately CSR or Authorized User uses Billable Charge page (see 4.2.1.7 Apply Miscellaneous Charges for details). Alternatively, CSR or Authorized User enters Billable Charge Upload Staging Data using Billable Charge Upload Staging page , then data will be processed by CC&B background processes and Billable Charges will be created and applied automatically.

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